Finnish-speaking Key Account Relationship Specialist to L’Oréal

Do you want to work for the market leader in an international and dynamic working environment? Are you ready to take responsibility and learn from your peers? Do you have a flair for complex processes and effective communication?

On behalf of our customer, L’Oréal, we are looking for a finnish-speaking Key Account Relationship Specialist to join L’Oréal’s Operations department in Havneholmen as soon as possible.

As a Key Account Relationship Specialist, your role is to manage the order-to-cash process for assigned customers in the Finnish Market. You are coordinating all the activities from the order collection to the customer invoicing taking into consideration customer specific needs and ensuring that the communication flows are well established externally and internally.

Your key job accountabilities
• Overall responsibility of the communication with your assigned customers
• Managing the customer relationship in a proactive way
• Order processing and invoicing
• Managing customer claim and credit note process
• Internal and external communication about customer specific issues
• Customer specific reporting and other tasks
• Build and ensure structural communication and collaboration within logistics, sales and other internal stakeholders
• Propose and implement actions to improve the service provided to the customers and efficiency of work within the customer service

Detta söker vi:

Your profile
If you are interested in the opportunity to work in an international environment and motivated by the opportunity to develop your technical and interpersonal skills, then you are the perfect match to this position and our team.

• You have the ability to plan and prioritize own work efficiently taking into account deadlines and service standards
• You understand Supply Chain processes and specifically the order to cash process
• You have experience from working proactively, using own initiative and results orientated focus on outcomes and drive actions
• You are good in building good relationships and work efficiently with customers and internal stakeholders
• You have strong communication skills
• You understand IT and SAP skills are highly appreciated but not a must
• You are fluent in Finnish and English. Second Nordic language is an advantage but not a must.

Practical information:
You will work 37 hours per week and the working hours will be placed from Monday to Friday between 8 am to 5 pm. The phone lines are open between 9 am to 3 pm.

You will be employed by StudentConsulting in a temporary position untill the end of 2021 but for the right candidate the period might be prolonged, or you could be directly employed at L’Oréal.

This is your chance to prove yourself and start your career in an attractive global organization. If it sounds like an interesting opportunity for you, please send your resume and application as soon as possible. We will end the recruitment process as soon as we have found the right candidates.

We look forward to receiving your application!