Multilingual Customer Service Agent to Rugvista in Malmö!

Are you a student looking for a fun and rewarding summer job? Do you speak fluent English and another European language? Join Rugvista’s international team this summer and make a real impact!

Rugvista is one of Europe’s leading online rug retailers with over 10 years of strong growth. The company is currently based in Limhamn, Malmö, but will be moving to brand-new offices in Oljehamnen/Frihamnen this summer. Rugvista has around 75 employees and is known for its creative, fast-paced, and collaborative culture.

About the role
As a Multilingual Customer Service Agent, you will be the first point of contact for Rugvista’s customers across Europe. Your main tasks will include answering product-related questions, handling returns, and assisting with orders – always with a service-minded and solution-oriented approach through email and phone.

The role starts in early June and runs full-time, Monday to Friday during office hours, until the end of August. After the summer, there may be an opportunity to continue working on an ad-hoc basis during the academic terms. You’ll be employed by StudentConsulting and work on-site at Rugvista.

Detta söker vi:

We’re looking for a student who:
• Has at least one year left of their studies
• Speaks fluent English and at least one other European language
• Is comfortable communicating professionally via phone and email
• Has experience in customer service, retail, or a similar role
• Experience working in Zendesk is advantage

We’re looking for someone who is truly passionate about delivering great service. You’re driven, proactive, and take responsibility for your work. You enjoy helping others, solving problems, and creating positive experiences – even when things get a bit hectic. Your energy, curiosity, and commitment will make you a valued part of the team, and your service mindset is something that comes naturally.

Apply today – interviews are held continuously!

Nyckelord: Customer Service Agent, Malmö